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Implementation & Customer Success
We are with you all the way.
We Are Only As Successful As Our Clients' Implementation
Our clients are at the heart of our business and we believe that we are only successful when our clients are getting the most out of our platform.

Our Customer Success Managers will work with you from the beginning to ensure a smooth implementation and provide project management, training, support and can even map your existing processes to our platform.

Beyond the initial implementation, we will continue to partner with you and help you to expand your use of the platform as your legal function and requirements grow.

We love to iterate, ideate, create solutions, solve problems and we pride ourselves on providing excellent customer support.
Client Reviews
We Do Most Of The Work
So You Can Focus On What You Do Best
A dedicated Customer Success Manager will tailor a personalised onboarding schedule for your legal team and relevant stakeholders.
Project Management
Project Management
Whether you’re a small team or part of a large enterprise, we will project manage your implementation to ensure success.
Mapping Processes
Process Mapping
Adopting new technology becomes easy when existing processes are mapped to the platform by our operations experts.
Personalised training is provided for your team, law firms and key stakeholders so everyone is ready to go.
Sensational Support
When you need assistance or have a question our responsive team are here to help via email, phone, Teams/Zoom, and live chat.
Customised Reporting
As part of your implementation, we will set up custom dashboards and reports to meet your unique reporting needs.